1. Cancellation by a traveller
A cancellation request must be sent from the lead traveller’s registered phone number or email. The received timestamp determines the applicable deduction.
| Notice before trip start | Standard refund of package amount paid |
|---|---|
| 30 days or more | 80% |
| 16–29 days | 50% |
| 8–15 days | 25% |
| 7 days or less / no-show | No refund |
Non-refundable booking fees, payment gateway charges, issued tickets, permits, visa fees and supplier amounts already committed may be deducted in addition where disclosed in the final booking note.
2. Date changes and transfers
A request to move a booking or replace a traveller is subject to availability, supplier approval, fare difference and administrative costs. It is not effective until confirmed in writing. Non-transferable transport tickets or permits may need to be purchased again.
3. Partial cancellation
If one or more people cancel from a group booking, the price for the remaining travellers may change because room sharing, vehicle or group-rate assumptions have changed.
4. Cancellation or major change by us
If we cancel a trip for operational reasons before departure, you may generally choose a suitable credit, an alternative departure or a refund of the recoverable amount paid to us. We are not responsible for separately booked flights, trains, leave, visas or other incidental costs.
5. Weather and force majeure
Where travel cannot proceed because of events outside reasonable control, refunds depend on recoveries from hotels, transporters and other suppliers. We may offer revised dates or credit where practical. Any non-recoverable supplier charges will be explained.
6. Unused services
No refund is normally due for a delayed arrival, early departure, missed transfer, no-show or voluntarily unused stay, meal, activity or sightseeing after the trip has started.
7. Processing time
Approved refunds are initiated to the original payment method or nominated bank account, normally within 7–14 business days after the refundable supplier amounts are reconciled. Bank or payment-provider timelines may add further time.
8. Requesting a cancellation
Email travelingweekoffs@gmail.com with the booking name, trip name, start date and payment reference, or call +91 63970 69942.